Opt Back Into Receiving Messages
How Parents Can Opt Back Into Receiving Messages XR (formerly ParentLink) Messages
Sometimes parents and guardians might accidentally unsubscribe from automated calls and texts. If a parent’s contact information is correct in SIS but they still don't receive these messages, ask them to follow these steps to resubscribe.
- Phone calls: Call the hotline at "(855-502-7867)" from the line that has been opted out. Then, press 2 to opt back in.
- Text (SMS) messages: Text “start” to the numbers below:
- General SMS Messages: 561-709-7861
- Emergency SMS Messages: 561-407-7717 or 561-407-7718
- For any SMS message sent, recipients can text or reply with START to opt-in or STOP to opt-out."
- These must be separate messages (not group messages)